Ending my 29-year relationship with my bank because of its unethical behavior

In 1989 at the age of seven, my father and I opened my first bank account at a Wachovia branch in Raleigh, North Carolina. It was a family joke to pronounce the Charlotte-based regional bank's name, "wa-chov-ia." Barbara*, the employee who opened my account that day also helped my parents with their mortgage and later... Continue Reading →

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Game-changing, hack everything, social influencing, and anonymous trolling. Let’s do better in 2016.

  Game-changing, hack everything, social influencing, and anonymous trolling. Let's do better in 2016.   Happy 2016, everyone! I hope you all had a happy festive season and that your new years are off on the right foot. For the first time in a year I had a few weeks off and lots of time to... Continue Reading →

Keys to a Successful Enterprise-Wide Social Adoption

As the rate of companies and government agencies deploying enterprise-wide social strategies and tools increases -- whether it be IBM's Connections, SharePoint, Yammer, Huddle, or some combination of these -- it's important not to focus on simply why these tools are important, but how to make them successful. There's no silver bullet strategy or tool that will... Continue Reading →

The Beginning of A(nother) Digital Journey

Since early 2010 I've been travelling the world helping my clients adapt to and take advantage of the rapid evolution of digital technology. Some of these clients need help taking baby steps to advance their digital agendas, while others are pushing hard to incorporate digital across their entire value chains. I'm currently a member of the... Continue Reading →

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