It's not easy to say goodbye to old friends, but that's what the digital and retail teams had to do last week when we rolled out the new-look Contact mobile app and online self-service. Why, you ask! Our old platform had served us well. In the five years since it'd been built, the self-service channel... Continue Reading →
Transformation Talks: Innovation in NZ with Vic Crone of Callaghan Innovation
Last week we kicked off the first of the Transformation Talks, a live interview series in which speak to leaders of true transformation and innovation in New Zealand. This series is a partnership of Contact Energy and our Auckland home, The Generator NZ. I can't imagine a better guest for the inaugural Transformation Talk than... Continue Reading →
Two months of inspiration – the start of my journey at Contact
This week marks two months for me as Chief Digital Officer of Contact Energy, a role for which my family moved from our beloved home in Amsterdam to Auckland. As everyone knows, we find ourselves in a dramatically different and unexpected place than we were in February. When interviewing for my role, meeting board members and... Continue Reading →