Game-changing, hack everything, social influencing, and anonymous trolling. Let's do better in 2016. Happy 2016, everyone! I hope you all had a happy festive season and that your new years are off on the right foot. For the first time in a year I had a few weeks off and lots of time to... Continue Reading →
One of my favorite topics of discussion about Social is the power it can have to flatten even the most hierarchical organizations. I especially love when my own company provides examples of how this works. If you don't know me or haven't yet read my bio, I'm a consultant at IBM and currently lead Social... Continue Reading →
As I've written about previously, one of the most powerful aspects of Social is its ability to break down corporate and entrenched hierarchies. Airlines are being forced to listen to customers not flying in the first class cabin, videos of poor delivery service can earn almost 10 million views, and cable companies are being publicly pilloried by none... Continue Reading →
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